Dover is currently seeking talented individuals to join its staff. We offer jobs that are fast paced, challenging and creative.
The Customer Service Representative is responsible for customer relations and problem resolution with all internal and external customers, and to ensure that all actions taken result in customer satisfaction and meet company standards. A successful CSR must understand our business, so they can resolve various types of customer issues. The Customer Service Representative will have in-depth knowledge of company products and programs. The Customer Service Representative will partner with the Sales team to provide customers with service as outlined in our policies and procedures. The Customer Service representative will provide feedback to management on customer issues in other operational areas that impact the quality of the customer relationship.
Interested candidates may apply by sending cover letter and résumé:
Human Resources Department
31 East 2nd Street
Mineola, NY 11501
Take Northern State Parkway to the Meadowbrook Parkway (South). Exit the Meadowbrook Parkway at Old Country Road. Continue on Old Country Road passing the Roosevelt Field Mall. Turn right at Roslyn Road. Continue on Roslyn Road until you pass over a set of railroad tracks. At the first light, make a right turn onto East 2nd Street. Dover Publications is the second building on the right hand side.
Take the Queens Midtown Tunnel to Route 495 Eastbound. Exit Route 495 at Exit 30S which is the Cross Island Parkway. Exit the Cross Island Parkway at Route 25 Eastbound (Jamaica Ave. / Jericho Turnpike). Make a right turn onto Mineola Boulevard. Turn left onto 2nd Street which becomes East 2nd Street. Dover Publications is the second building on the right after the road becomes East 2nd Street.
Take the Throgs Neck Bridge to the Cross Island Parkway (Route 295) towards Eastern Long Island. Exit the Cross Island Parkway at Route 25 (Jamaica Avenue / Jericho Turnpike). Make a right turn onto Mineola Boulevard. Turn left onto 2nd Street which becomes East 2nd Street. Dover Publications is the second building on the right after the road becomes East 2nd Street.
Mineola Train Station
Walk to the front of the station. Walk North 2 blocks to 2nd Street. Make a right turn and walk 3 more blocks. Go over Roslyn Road. We are the 2nd building on the right, 31 East 2nd Street.